Abilitas Hospitality actively promotes measures to improve the overall standard of group hotels and ryokans through the training programs of the Abilitas Hospitality University. We host a range of periodic workshops, starting with the general manager meeting, to hone specializations and expertise.
Example of annual training schedule *Content and timing may vary.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
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| General Managers' Meeting |  |
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| Executive Management Training | |
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| Management Training | |
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| HR Round Table | |
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| Finance Round Table | |
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| Regional Sales Meeting | |
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| Trade Show | |
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| Web-Marketing Seminar | |
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| PR Workshop | |
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| F&B Workshop | |
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| Menu Creativity Contest | |
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General Managers' Meeting
Twice a year, we convene a meeting of all group hotel and ryokan general managers together with Abilitas Hospitality personnel for a two-day discussion of various issues. Outside speakers are also invited to give presentations on timely themes.
- Examples of past sessions
- Short-term strategies taken in the wake of the earthquake disaster
- Organization improvement methods
- Asset management focus
- New trends in Web marketing
- Trends in the Internet travel market
Executive Management Training
For persons with the potential to run group hotels and ryokans, we provide training to acquire the skills and mindset required for general management.
- Examples of past sessions
- Hotel industry outlook and business strategies
- General manager competencies
- Computational management required for hotel operations
- People management
- Crisis management
Management Training
To acquire the basic knowledge and skills required for executives above manager level, an array of subjects is studied, including leadership, coaching, communication and nurturing strategies for different personality types, and labor management.
HR Round Table
The HR Round Table is designed to develop the skills of personnel directors and enable sharing of the latest legal and other information, with the aim of fostering human resources that drive corporate revenues from the standpoints of “people” and “organization.”
- Examples of past sessions
- Structuring productivity analysis and greater work efficiency
- Greater personnel work efficiency
- Cultivating on-site OJT trainers
Finance Round Table
Under the rubric of "leadership by the accounting department," the Finance Round Table is designed to develop the accounting directors that are the prime movers of hotels and ryokans. A short course for purchasing and tenants is also offered.
- Examples of past sessions
- Understanding important items under GOP
- The fundamentals of internal controls
- Creating accurate forecasts
- Points of interest in new tenant solicitation
Regional Sales Meeting
Regional Sales Meetings are held in each area for sales directors and coordinators to discuss practical and immediate measures that can be taken to resolve sales issues. On the second day, joint sales and cross selling are also covered.
- Examples of past sessions
- Cross-selling within a hotel and within the group
- Developing the capabilities of younger salespersons
- Conversion to proposal-based and problem-solving-based sales
Trade Show
Trade Shows are held annually in Tokyo and the Kansai area, to which travel and planning companies are invited. Each hotel has its own booth to bolster its marketing. A theme is established at each show to bring out the attractiveness of each hotel. At a social event following the business negotiations, the Abilitas Hospitality Awards are presented to people who have made outstanding contributions in their areas.
Web-Marketing Seminar
Web-Marketing Seminars are held twice a year, with persons from Power Interactive Corp. invited as speakers on current themes. Topics covered include analysis by access log data, and individual website-related consultations are held.
- Examples of past sessions
- The basics of access log analysis
- Designing KPIs
- Creating monthly reports on access statistics
- What makes a good restaurant page? The recommended policy going forward
PR Workshop
The PR Workshops focus on a variety of PR-related themes, and is hosted once a year for public relations directors. Media-related persons are invited as guest speakers each time.
- Examples of past sessions
- The fundamentals of PR
- How to distribute effective press releases
- Corporate PR
- Internal communications
F&B Workshop
For service staffers and cooks, as well as sales and promotions directors, this workshop covers everything related to the area of food and beverage.
- Examples of past sessions
- Employing cost controls
- Creating buffet menus
Menu Creativity Contest
As an intensive study of techniques for kitchen staffers, this contest is held once a year, with Hidemasa Yamamoto as a chief judge. The award-winning creations become intra-group products.
- Past contest themes
- Cuisine using Aussie Beef sirloin
- Hors d'oeuvre menu using white asparagus
